Job Number: 17067

External Description:

Job title: Customer Service Coordinator
Location: Warwick (On-Site)
Contract length: 6+ months initial contract
Working hours: Monday - Friday; 9am - 5pm
Pay rate: Up to £20 per hour

 

 

 

Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a Customer Service Coordinator on behalf of a leading energy company.

 

 

 

Job purpose:
We are seeking a dynamic and motivated Customer Service Coordinator to join the established team on an initial 6-month contract basis. The successful candidate will be responsible for providing valuable hands-on support to ensure continuous smooth operation within the team.

 

 

 

Responsibilities:

• Entry request for quotes / order entry on SAP
• Handling any customer complaints with a drive to find resolution first time
• Ordering high-value components
• Following up on and expediting delivery of spare parts within the wider supply chain
• Acting as a main point of contact with customers and providing a communication link with the internal department and supply chain.

 

 

 

Qualifications/Experience:

• Strong experience in customer service, ideally within the energy industry
• Ability to communicate well with customers and a team player, flexible and pro/active with a can do attitude
• Proficiency in SAP and SAGE is extremely desirable
• Excel experience is essential

RSR supports applications from a diverse talent pool. We welcome the opportunity to discuss flexibility requirements. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please contact us on
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Job Number: SEFGJP00016097

Community / Marketing Title: Customer Service Coordinator

Location_formattedLocationLong: Warwick, West Midlands GB